Partnering with Patients/Families on Performance Improvement Committees -- Removing the Barriers

Session Id: RM08-SA12 Type: Downloadable

Description

Theresa Zimmerman, RN, BSN, JD, ARM, CPHRM, FASHRM; Catherine Tolbert, RN, MSN, CNA, FACHE; Anne Gardner -- Discuss risk management issues to be considered before opening performance improvement committees to outside members. Understand the psychological concerns of all involved parties and discuss ways to provide a safe environment for active participation. Identify approaches to integrate patients and families onto committees.
$19.95