This roundtable continues the tradition of roundtables sponsored by the Communications and Training Methods Committee on effective training techniques using case studies and professional practice updates. This year's topics differ from those in the past, so conference participants need not worry about repeated presentations. IHs are often called upon to assess the need for and the success of training for the health and safety of their companies' employees. They may be called upon to develop, present, or contract with SH&E trainers to present effective training. Whatever the case, a grasp of what constitutes effective training in diverse settings is essential. This roundtable will feature solutions/lessons learned for the following situations: training people from diverse generations and cultures; the trials and tribulations of developing and presenting an effective webinar; and the use of "mistakes" to teach.